Frequently asked questions
Delivery & Shipping
Within Vienna: free, personal delivery.
Outside Vienna: small transport fee €4.40 – €9.90 for packages up to 25 kg. International shipping at standard rates.
Small gifts always included for free.
Order Size & Shelf Life
No minimum order – small orders welcome.
Shelf life: 12 months for most items, up to 18 months for olive oils and olives.
How are your products cultivated and produced?
Our crops are cultivated and our products are produced using traditional methods, with a focus on avoiding unnecessary chemical inputs. We work closely with small growers and processing facilities in Greece and place particular emphasis on responsible cultivation, careful processing and high-quality raw materials.
Storage After Opening
Keep olives and other products in the fridge after opening.
Olives & Fermentation
Naturally fermented, not pasteurized, no preservatives.
“Alive” olives may occasionally show natural fungus activity – harmless, replaced for free.
Figs
Freshly packed figs may naturally ferment if not fully dried; free replacement available.
Olive Oil
Cloudiness indicates freshness; natural waxes and proteins may settle.
Later batches are clarified naturally before packaging.
Packaging
Olives: high-quality food-grade PET, with protective shield against air, prevents unwanted fermentation. PET is more planet-friendly if glass is not reused.
Olive oil: metal tins protect from light, oxygen, and shocks; lightweight and fully recyclable.
Cosmetic Products
Handmade in Vienna with natural ingredients.
No synthetic emulsifiers, preservatives, or perfumes.
Raisins & Sultanas
Not treated with sulfur; only neutral atmosphere for insect protection.
Innovative method preserving taste and nutrients without chemicals.
Suppliers & Safety
Suppliers certified to HACCP, ISO 9001, ISO 22000, BRC, Kosher, some IFS.
Regular controls prevent chemical, microbiological, or physical contamination.
Quality & Olive Oil
Varieties: Kalamata Black, Chalkidiki Green, Coroneiki, Manaki, Patrinia.
Microclimate: moderate humidity, sun, sea air, red soil.
Harvest: hand or mechanical, pressed <26 °C.
Traditional processing: no pasteurization, no chemical additives.
High-tech neutral atmosphere preserves nutrients & taste.
Trust & Philosophy
Over 100 years of family tradition combined with modern food chemistry.
Natural fertilizers, no chemical pesticides, collaboration with small local producers.
Love, experience, and respect for quality and the planet in every product.